Privacy Policy

Effective Date: 4, April, 2026
Website: ConvertDo
Contact: [email protected]

At ConvertDo, we respect your privacy and believe it should be easy to understand how your information is handled. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you may have.

By using ConvertDo, you agree to the practices described in this Privacy Policy.

1. Who We Are

ConvertDo is an online tool that allows users to convert image files directly in their browser. We are committed to keeping your data private and minimizing the information we collect.

2. Information We Collect

We only collect limited information necessary to operate, maintain, and improve our website.

A. Technical and Usage Information

When you use ConvertDo, we may collect:

  • Your IP address
  • Your country or general location based on your IP address
  • The original file format of the file you convert
  • The converted file format
  • The number of files converted

This information helps us understand how our service is used, monitor performance, prevent abuse, and improve the website.

B. Contact Information

If you contact us, we may collect:

  • Your name
  • Your email address
  • Any information you include in your message

We use this information only to respond to your inquiry and provide support.

3. What We Do Not Collect

Your privacy is very important to us. ConvertDo is designed so that image conversion happens entirely in your browser.

That means:

  • We do not upload your images to our servers
  • We do not store your images
  • We do not access, view, or inspect your images
  • We do not keep copies of the files you convert

Your files remain on your device during the conversion process.

4. How We Use Your Information

We use the limited information we collect to:

  • Operate and maintain ConvertDo
  • Understand website usage and improve performance
  • Monitor service reliability and detect misuse or abuse
  • Respond to customer support or contact requests
  • Keep the website secure
  • Comply with legal obligations if required

We do not sell your personal information.

5. Legal Basis for Processing

If you are located in a region where privacy laws require a legal basis for processing personal data, we generally process your information for the following reasons:

  • Legitimate interests — to operate, protect, and improve our website
  • Consent — when you voluntarily contact us and provide your information
  • Legal obligation — where we are required to comply with applicable law

6. How We Share Information

We do not sell or rent your personal information to third parties.

We may share limited information only in the following situations:

  • With service providers who help us operate the website, hosting, security, or email support, if applicable
  • If required by law, regulation, legal process, or governmental request
  • To protect the rights, safety, and security of ConvertDo, our users, or others

Any service providers we use are expected to handle information responsibly and only for the purposes of providing services to us.

7. Data Retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.

  • Technical usage data may be retained for a limited period for analytics, security, and operational purposes
  • Contact form submissions, including name and email, may be retained as long as needed to respond to your request and maintain support records

We do not retain uploaded images because they are not stored on our servers.

8. Data Security

We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting or storing data online is completely secure, so we cannot guarantee absolute security.

9. International Users

If you access ConvertDo from outside the country where our website or infrastructure is operated, your information may be processed in another country where data protection laws may differ from those in your jurisdiction.

By using ConvertDo, you understand and agree that your information may be processed in accordance with this Privacy Policy.

10. Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

If you would like to exercise any of these rights, contact us at [email protected].

11. Cookies and Similar Technologies

ConvertDo may use essential technologies necessary for the website to function properly.

If you use analytics, advertising, or non-essential cookies, you should describe them here and, where required by law, obtain user consent before using them.

If you do not use cookies except essential ones, you can say:

We do not use cookies for advertising or to store uploaded images. Any essential technical cookies used are only for the operation and security of the website.

12. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

13. Children’s Privacy

ConvertDo is not intended for children under the age of 13, or the minimum age required in your country, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our service, legal requirements, or business practices.

When we make changes, we will post the updated version on this page and update the Effective Date above. Your continued use of ConvertDo after any changes means you accept the updated Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Email: [email protected]
Website: ConvertDo